Suites Runner
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring:
During events, the Suite Runner provides food & beverage service as well as overall hospitality to guests in Suites. This individual also assists with general and event-related questions while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.
What will you do?
- Delivering food and beverages to and from the suites, to the kitchen.
- Receives assignments and follows delivery procedures accordingly.
- Notifies manager of any discrepancies.
- Assists suite attendants with any issues.
- Delivery of dry, cold, and hot food items to appropriate suites and at the appropriate times.
- Notifies Chefs of any discrepancies.
- Breaks down assigned pantry while ensuring proper cleanliness and organization.
- Assists attendants with any closing procedures as needed.
- Checks out with manager on duty.
- The Suite Runner is also responsible for providing excellent customer service to clients.
- Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
- Address any guest concerns or questions, escalating to Supervisor as needed.
What do you need to succeed:
- The ideal candidate will have experience working in a high end restaurant, hotel, suite or catering environment.
- Will have knowledge of Board of Health guidelines for food handling.
- Must have the ability to execute multiple tasks in a high pressured environment.
- Must be able to follow instructions as well as standard rules, regulations, checklists and procedures.
- Must have superior customer service, organization and communication skills.
SPECIAL REQUIREMENTS:
- Must be comfortable with heights.
- Heavy lifting due to stocking of work areas.
- Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends.
- Must be able to walk and stand for the duration of the shift.
#LI-ONSITE
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.