Manager Human Resources Business Partner
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Manager Human Resources Business Partner is a strategic advisor and key driver of HR initiatives, ensuring alignment with business objectives and fostering a high-performance culture across MSG’s Venue Operations. This role is responsible for delivering proactive, value-added HR leadership to enhance workforce engagement, organizational effectiveness, and talent strategy.
This position primarily supports employees across Madison Square Garden’s Theatres—including Radio City Music Hall, Beacon Theatre, and The Chicago Theatre—as well as seasonal employees for the Radio City Christmas Spectacular. As a trusted partner to leadership, the Manager plays a pivotal role in shaping HR strategies, guiding decision-making, and optimizing HR processes.
What will you do?
- Develop and execute HR strategies that drive business success, enhance employee experience, and support organizational growth.
- Serve as the primary HR consultant for venue leadership, advising on workforce planning, talent management, and employee engagement.
- Lead performance and talent development initiatives, including year-end reviews, coaching programs, and succession planning.
- Partner with leadership to anticipate and respond to workforce trends, ensuring proactive HR solutions that support business objectives.
- Champion change management efforts, fostering adaptability and resilience amid organizational shifts.
- Utilize data-driven insights to inform HR strategy, measure effectiveness, and drive continuous improvement.
- Ensure compliance and governance, maintaining expertise on company policies, employment laws, and industry best practices.
- Advocate for employee engagement and retention, developing initiatives that enhance workplace culture and build organizational trust.
- Oversee HR systems and reporting, ensuring accuracy in organizational structures and personnel data.
- Collaborate cross-functionally with MSG’s Live, Productions, and Theatre Operations teams to enhance HR service delivery and operational excellence.
What do you need to succeed?
- 5+ years of human resources experience, ideally within entertainment, hospitality, or venue operations.
- Proven strategic thinker with the ability to balance long-term planning and hands-on execution.
- Strong business acumen with expertise in workforce planning and organizational development.
- Ability to drive HR impact through data analysis, insights, and consultative leadership.
- Approachable, collaborative, and influential leader, able to engage employees at all levels.
- Commitment to integrity, diplomacy, and best-in-class HR practices that align with MSG’s values.
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.