Account Executive – Group Sales
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Group Sales Account Executive generates revenue utilizing targeted outbound efforts primarily focusing on Knicks & Rangers with additional cross-selling for Family Shows, The Christmas Spectacular, Sports Properties, Tours & Concerts. The role is full-menu and encouraged to engage and sell various MSG related products across multiple business verticals. The Account Executive role also takes on additional responsibility within helping the overall department exceed our sales goals.
What will you do?
- Meet and exceed all revenue and tickets sold goals assigned with a focus on selling to groups and lounges
- Consistently create, complete and close new and renewal business appointments with key decision makers and group leaders
- Proactively pursue new and renewal business opportunities through defined primary and secondary activities, while consistently exceeding daily and weekly assigned goals
- Leverage sales accelerating technology and tools provided to increase overall efficiency and production
- Effectively manage and track all sales, inventory adjustments, activity, plus client and prospect interaction and attempted interaction through proper databases and systems provided database systems
- Provide excellent customer service to all MSG patrons, including but not limited to positive responses and opportunities to enhance the guest experience
- Effectively work select MSG related events including but not limited to sales tables, hosting prospects, strengthening relationships, providing excellent customer service, and much more.
- When warranted, manage sales presence and process at external events such as tradeshows and public appearances
What do you need to succeed?
- Bachelor’s degree preferred
- 2+ years sales experience (ideally with related client base)
- Proven track record of sales excellence and adaptability in another direct to consumer sales role
- Excellent communication/presentation skills with the ability to engage and build relationships
- Passionate and enthusiastic with excellent organizational and time-management skills
- Shown ability to identify and engage various types of prospects including potential new personal and corporate clients
- Knowledge of Salesforce, Archtics Ticketing Database and Microsoft Office
- Ability to adapt to changing assignments and multiple responsibilities
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.