Join the Team.

Who are we hiring?

The Manager Security will assist in implementing safety and security procedures for the protection of the employees and guests within the Theaters in accordance with Madison Square Garden policies, guidelines and initiatives. The Manager will collaborate with the Senior Director of Security and VP Security to coordinate all security and safety matters including liaising with local police and other security matters as needed. 

What will you do? 

• Provide a Safe, Secure, & Friendly environment with world class customer service to visitors, vendors, and employee
• s at all MSG Properties. 
• Will assist Security Leadership teams and local law enforcement to develop and implement periodic threat-based scenario table-top exercises and familiarization walk-throughs of appropriate MSG Properties. 
• Ensure the proficiency and operation of the MSG Proprietary Security Team and its 3rd party Security Teams through documented training procedures and daily operational oversight.  
• Develop/Maintain/Implement security SOPs, Training Curriculum, and Security best practices. 
• Ensure consistency & high level of execution by security personnel of all policies, standards, and procedures across multiple MSG Properties. 
• Plan, coordinate and manage security support for all events.
• Where appropriate, act as a liaison with local law enforcement, client representatives, talent team security and outside agencies.  
• Conduct periodic security risk assessments, physical security assessments, and threat assessments at MSG Properties. 
• Troubleshoot, document, and resolve security incidents and/or problems including those affecting clients, guests, and/or staff.  
• Collaborate with internal departments and external clients to minimize expense and maximize budgeted results while maintaining optimal operating efficiency. 
• In tandem with Production team, oversee load-in and installation of equipment by defined deadlines in NYC Venues 
• Perform other security functions as needed to support Threat Management

What do you need to succeed?

• The ideal candidate will have a minimum of 5-8 years’ Security/Operations experience with a proven history of Supervising a large (20 or more) Member Team. 
• College Degree Preferred. Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are considered.  
• Demonstrated knowledge of both physical & technical security measures and best practices. 
• Ability to train and manage cross functional teams while building internal and external relationships. 
• Ability to hold team accountable for outcomes and monitor performance. 
• Demonstrated experience coaching, mentoring, and developing staff to perform at high levels. 
• Strong interpersonal/customer service skills with excellent verbal & written communication skills. Self-Starter Able to work under pressure and meet deadlines, while managing multiple tasks. 
• Proficiency in Microsoft Office required. 
• Must be flexible and adaptive to an ever-changing security environment in order to meet company needs. 
• Must have the ability to work independently when necessary, and use sound business judgment
• Problem solving, reasoning, motivational and organizational abilities are used often
• Able to work under pressure and meet deadlines, while managing multiple tasks.

Special Requirements

• Must be able to work a flexible schedule to accommodate event calendar including weekends and nights
• Travel may occur occasionally 
• Must be willing to travel to other locations as needed.
• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required. 
• Ability to travel as required in support of investigations or security operations.  

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