Associate Analyst Union Benefits
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Associate Analyst Union Benefits is responsible for the day-to-day operation of the department’s email, helpline and mailbox, which involves responding to individual employee questions and union requests. The Associate Analyst is also responsible for reviewing and auditing reports and systems ensuring accuracy; maintaining reporting requirements; overseeing departmental union invoicing; and program and plan audit support. Additionally, the Associate Analyst provides support for the overall benefits team.
What will you do?
- Monitor, update and correct retirement and health & welfare processing and payroll issues ensuring contract and system alignment; detect and investigate data issues; and adjust as needed.
- Support the Union Fringe Benefit remittance process
- Administer the day-to-day operation of the department’s email, phone helpline, and mailbox
- Research and analysis of multiple Collective Bargaining Agreements (CBA) and Memorandum of Agreements (MOA).
- Interface with various departments maintaining confidential information and other information as required.
- Prepare and maintain reporting requirements
- Processes and reconciles department remittances
- Support and respond to internal and external audit and survey requests
What do you need to succeed?
- 2+ years’ experience in the Benefits/Retirement plan field with previous experience as a Benefits Administrator, Benefits Representative, or Benefits Coordinator desirable
- Prior knowledge of benefits administration and related laws and regulations recommended
- Proficiency in Microsoft Office with extensive experience in Excel.
- Strong ability to communicate effectively verbally and in writing; demonstrated customer service experience and approach.
- Exceptional attention to accuracy and detail, with above average organizational skills, follow-up and problem-solving resolutions.
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.